If you’re trying to sign in to Snapizzi and the login page does not open, the browser appears to do nothing, or you see a message such as “Safari cannot open the page because the server cannot be found,” the issue is usually related to the device or internet connection rather than your Snapizzi account.
Try the steps below.
1. Open Snapizzi directly
Instead of using the login button on the Snapizzi website, open the Snapizzi app directly:
Make sure the address is entered exactly as shown. Do not add www to the beginning of the address.
2. Make sure your device has an internet connection
Open another website in the same browser. If other websites are not loading either, reconnect to Wi-Fi or check your internet connection before trying Snapizzi again.
3. Close and reopen your browser
Completely close Safari, Chrome, or the browser you are using, reopen it, and then go directly to:
4. Restart your device
Restart your computer, iPad, tablet, or other device and try opening Snapizzi again.
5. Try a different internet connection
If Snapizzi still says the server cannot be found, try connecting your device to a different network. For example, temporarily connect your iPad or computer to your phone’s mobile hotspot and then open:
If Snapizzi opens while connected to the hotspot but does not open on your normal Wi-Fi connection, the problem is most likely related to your Wi-Fi network or its DNS settings.
6. Check for VPNs, filters, or security software
Some networks or devices use:
VPN services
Content filtering
Custom DNS services
Firewall or security software
Business, school, or public Wi-Fi restrictions
These can occasionally prevent your device from reaching the Snapizzi app.
Temporarily disabling the VPN or trying another network can help determine whether one of these services is causing the problem.
Still having trouble?
If Snapizzi still will not open, contact Snapizzi Support and send us:
A screenshot of the error message
The device you are using, such as an iPad, Mac, or Windows computer
The browser you are using, such as Safari or Chrome
Whether Snapizzi works when you try a different internet connection or mobile hotspot
This information will help us quickly determine whether the issue is related to your device, browser, or network.