Snapizzi, Inc. — Privacy Policy

This Privacy Policy (“Policy”) explains how Snapizzi, Inc. (“Snapizzi,” “we,” “our,” or “us”) collects, uses, discloses, and safeguards personal information in connection with Snapizzi.com (the “Site”) and our digital photography, media hosting, and related services (the “Services”). This Policy is part of our Terms of Service. By using the Services, you agree to this Policy.

1. Scope and roles

This Policy applies to personal information we process as a business/controller (e.g., account, billing, security, and support data). When our professional customers (e.g., photographers) use the Services to host or deliver galleries to end users, we typically act as their processor/service provider and process personal information on their instructions. In those cases, the customer’s privacy notice governs the end-user relationship. We may also be an independent controller for our own business operations related to that use (e.g., fraud prevention, abuse handling, legal compliance).

2. Personal information we collect

A. Information you provide

• Account & profile: name, email, password, organization, phone, role
• Transactions: billing/shipping address, order details (payment cards are processed by our payment processor; we don’t store full card numbers)
• Communications: support, sales, surveys, feedback
• User content: photos, captions, metadata, gallery settings, and other content you upload

B. Information collected automatically

• Device & log data: IP address, device/browser type, OS, referring/exit pages, timestamps, pages viewed, error logs
• Cookies & similar tech: cookies, pixels, local storage for sign-in, preferences, analytics, security, and (where enabled) marketing (see “Cookies & tracking”)
• Approximate location: derived from IP for security, fraud prevention, and regional settings

C. Information from third parties

• Payment processors, analytics, authentication/identity partners
• We do not intentionally create or store biometric identifiers. We may process image metadata and technical attributes to provide the Services (e.g., organize and deliver galleries), but we do not use facial recognition to verify identity or build biometric templates.

3. How we use personal information

• Provide, operate, maintain, and secure the Services
• Host, deliver, and personalize galleries and customer experiences
• Process transactions, send invoices/receipts, and manage subscriptions
• Communicate with you (account notices, support responses, transactional emails)
• Monitor performance, debug, and improve the Services
• Prevent fraud/abuse/security incidents; enforce our Terms
• Comply with law and exercise/defend legal claims
• (Where permitted) send marketing communications and measure campaign effectiveness

4. Cookies & tracking

Types:

• Strictly necessary (auth, security, core features)
• Functional (preferences)
• Analytics (usage metrics)
• Marketing (only if enabled/consented)

Your choices:

• Browser settings to block/delete cookies (may impact functionality)
• In-product controls (where available)
• Unsubscribe from marketing via email footer or success@snapizzi.com

5. How we share personal information

We do not sell personal information. We share personal information with:

• Service providers/processors: cloud hosting, storage, analytics, payments, email delivery, support, security (bound by contract)
• Affiliates & corporate transactions: as part of internal operations or a merger/acquisition/financing/sale of assets
• Legal & safety: to comply with law or protect rights/safety/integrity of the Services
• At your direction: when you ask or consent

6. Data retention

We retain personal information as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Content in canceled or scheduled-for-deletion accounts may be deleted after the timelines in the ToS. Backups may persist for a limited period.

7. Security

We use reasonable technical and organizational measures (e.g., encryption in transit, access controls). No method is perfectly secure—protect your password and account, and tell us right away if you suspect compromise.

8. Your choices and rights

• Account & communications: update certain info in your account; opt out of marketing emails via the unsubscribe link or success@snapizzi.com
• Access/correct/delete/portability: request by emailing success@snapizzi.com (we’ll verify identity and may deny where allowed—for example, to protect others or for security/legal reasons)
• Cookies/tracking: manage via browser settings and any in-product controls

California (CCPA/CPRA) notice

• Categories collected: identifiers (name, email, IP), commercial information (orders, subscriptions), internet/usage data, approximate geolocation, professional info (if provided), and—when you upload—audio/visual content. Sensitive info is limited to payment data handled by our processor (we don’t store full card numbers).
• Purposes: provide and secure Services, transactions, support, analytics, (where permitted) marketing.
• Sources: you, your devices, service providers, and professionals/storefront owners using Snapizzi.
• Disclosures: service providers/processors, professionals (to fulfill), affiliates, legal authorities when required.
• Sale/Sharing: we do not “sell” personal information and do not “share” personal information for cross-context behavioral advertising as defined by California law. If that changes, we’ll update this Policy and honor opt-out rights.
• Rights: access, delete, correct, non-discrimination, and (if ever applicable) opt-out of sale/sharing. Exercise at success@snapizzi.com. You may use an authorized agent with proof of authorization.

EEA/UK residents

• Controller: Snapizzi, Inc., Seattle, Washington, USA
• Bases: contract, legitimate interests, legal obligation, consent (where required)
• International transfers: to the U.S. and other countries where we/our providers operate using appropriate safeguards (e.g., Standard Contractual Clauses)
• Rights: access, rectification, erasure, restriction, portability, objection (including to legitimate interests and direct marketing), and withdrawal of consent. Contact success@snapizzi.com. You may also complain to your local supervisory authority.

9. Children's privacy

The Services aren’t directed to children under 13, and accounts are limited to individuals 18+. If a child under 13 has provided personal information, contact success@snapizzi.com and we’ll delete it.

10. Third-party links & services

Linked sites/services are governed by their own privacy policies, not this Policy.

11. Changes to this policy

We may update this Policy periodically. For material changes, we’ll provide at least 30 days’ notice by email to your registered address and/or a prominent notice on the Site. The effective date above reflects the latest update.

12. Contact

Snapizzi, Inc.

success@snapizzi.com

Seattle, WA, USA